Adapt your HTML Content

To ensure that the various functionalities work properly, there are a number of prerequisites that you must apply in your HTML / Email in Salesforce to enable us to interact with it and circulate the right information.

Salesforce Mandatory tags

In this part you’ll see how to insert mandatory tags, which are basically pieces of HTML of AMPscript. This is mandatory to have it to fully use this functionality

Please, verify that this piece of code is present in the Header Tags of your HTML (just after the “head” opening tag) :

<!--%%[

  /*<div style="display:none">*/
  /*--------------------------------------*/
  /*          ADD ON TOP OF EMAIL         */
  /*        [HEADER MANDATORY TAGS]       */
  /*--------------------------------------*/
  /* Recover informations from Decathlon Campaign Module */

  SET @CONTACT_ID = _subscriberkey
  SET @MESSAGE_NAME = emailname_
  SET @MESSAGE_ID = __AdditionalEmailAttribute3
  SET @CONTENT_ID = _emailid

  SET @UTM_SOURCE=__AdditionalEmailAttribute14 
  SET @UTM_CAMPAIGN=__AdditionalEmailAttribute15

  /*--------------------------------------*/
  /*             END OF                   */
  /*        [HEADER MANDATORY TAGS]       */
  /*--------------------------------------*/

]%%-->

For example on this french HTML, you can see it’s ok.

%%[
SET @CONTACT_ID = _subscriberkey
SET @CAMPAIGN_CODE = __AdditionalEmailAttribute1
SET @CAMPAIGN_NAME = __AdditionalEmailAttribute2
SET @MESSAGE_NAME = emailname_
SET @MESSAGE_CLASSIFICATION = __AdditionalEmailAttribute3
SET @PASSION_BRAND = __AdditionalEmailAttribute4
SET @PRACTICED_SPORT = __AdditionalEmailAttribute5
SET @SERVICES = __AdditionalEmailAttribute6
SET @OPERATION_TYPE = __AdditionalEmailAttribute7
SET @REVIEWS_TYPE = __AdditionalEmailAttribute8
SET @RELATIONAL = __AdditionalEmailAttribute9
SET @SECURITY_TYPE = __AdditionalEmailAttribute10
SET @START_DATE = __AdditionalEmailAttribute11
SET @END_DATE = __AdditionalEmailAttribute12
SET @SPORT = __AdditionalEmailAttribute13
SET @UTM_SOURCE=__AdditionalEmailAttribute14 
SET @UTM_CAMPAIGN=__AdditionalEmailAttribute15 
SET @MESSAGE_CODE = ''
IF NOT EMPTY(@CAMPAIGN_CODE) THEN
SET @CAMPAIGN_ID=Replace(@CAMPAIGN_CODE ,'CMP_','')
SET @ROWS = LOOKUPORDEREDROWS('CM_CAMPAIGN_MESSAGE',1,'MESSAGE_ID DESC','CAMPAIGN_ID',@CAMPAIGN_ID,'MESSAGE_NAME',@MESSAGE_NAME,'MESSAGE_CLASSIFICATION',@MESSAGE_CLASSIFICATION)
IF ROWCOUNT(@ROWS) > 0 then
SET @MESSAGE_CODE = FIELD(ROW(@ROWS,1),"MESSAGE_CODE")
ENDIF
ENDIF
]%%

Specific case of creating HTML by duplicating existing HTML

If you use this functionnality for your Content creation, you have to apply this step, to remove all the additional attributes which be use and manage by the campaign module direclty, otherwise you could have some problems to map your message to this new content in the campaign module.

So be sure to erase each additional attribute fields, in the ‘PROPERTIES’ tab, after having create a new content, thanks to the duplicate option.

Go to campaign module before the Sending

You have to reference your message first in the campaign module before send it really.